Refund policy

Return window

You have 30 days from the delivery date to contact us about a damaged, defective, or incorrect item.

What we cover

• Items that arrive damaged in transit
• Defective products that do not function as described
• Wrong item shipped

Email sfvclothing@gmail.com with your order number, issue description, and clear photos.

What may not be covered

• Change-of-mind returns (if accepted, the buyer may pay return shipping)
• Damage from misuse, including washing heated items against care instructions

Refunds

Approved refunds go to the original payment method, usually within about 5–10 business days.