Return window
You have 30 days from the delivery date to contact us about a damaged, defective, or incorrect item.
What we cover
- Items that arrive damaged in transit
- Defective products that do not function as described
- Wrong item shipped
Email sfvclothing@gmail.com with your order number, issue description, and clear photos.
What may not be covered
- Change-of-mind returns (if accepted, the buyer may pay return shipping)
- Damage from misuse, including washing heated items against care instructions
Refunds
Approved refunds go to the original payment method, usually within about 5–10 business days.